Support for people living with ME/CFS

Photo of an exhausted woman with her daughter

People with ME/CFS can apply for various types of support. That includes medical aids, nursing care and changes at work. Which type of support is appropriate depends on various factors, including how severe the illness is. In addition to suitable healthcare, support from family and friends is particularly important.

It is sometimes hard for people with ME/CFS (myalgic encephalomyelitis/chronic syndrome) to talk to others about their needs and how they’re feeling. One reason is that they can’t concentrate properly and are too exhausted to have long conversations. They might also feel uncomfortable talking openly about their needs.

Another aspect is that other people often don't know much about the illness and its effects. As a result, people with ME/CFS are often given the wrong advice on how to deal with it. For friends, family and healthcare providers to really be able to help, they need to understand the effects of the illness and develop a feel for what’s useful and what isn’t.

Good-quality healthcare, tailored to the person’s needs, is crucial. So is support from partners, family and friends. Coworkers and neighbors can play an important role too. Talking to other people with ME/CFS (through a support group or social media, for instance) can be helpful as well.

What can you do when the symptoms get worse?

People with ME/CFS have long-lasting symptoms that really limit what they can do in everyday life. They also have phases where the symptoms are even more severe, and everything is more difficult than usual for a few days or more. Some can’t really dress themselves, for example, or move around their home, or make something to eat. Even actually eating can be too much for them. People with very severe ME/CFS can hardly leave their bed.

The energy they do have has to be managed properly. That means “listening” to your body, knowing your limits, adjusting activities, and planning breaks to rest. During post-exertional malaise (PEM) phases, you should always be able to lie down. If possible, in a quiet room that can be darkened.

In phases when symptoms are severe, it’s extremely important to have help from other people because you may need assistance with almost all daily activities. People with very severe ME/CFS also need nursing care.

Please note:

Some of the following information describes the situation in Germany specifically. We have included links to websites with German-language information that might be useful for people living in Germany.

What support is needed at work?

Many people with ME/CFS want to carry on working. But that tends to only be possible for those with a mild form of the illness in certain types of jobs. Adjustments sometimes have to be made. You might change what you do, where you work or when you work. That’s easier if the work can be done at home than if it has to be done elsewhere or if the work is physically demanding. Return-to-work programs are also available (like the Hamburg model in Germany). Severely disabled people have special rights, including better job protection and the right to an accessible workplace.

People with ME/CFS have to take a lot of time off work, sometimes several weeks at a time. Then it's a good idea to talk to your employer about how to handle this situation. It might be helpful to speak to your managers and coworkers, explaining the illness and the restrictions it causes.

But many people with ME/CFS can only work very little, or can no longer work at all. They’re forced to abandon their career plans and think about stopping work completely.

In Germany, people who can no longer work fully, or at all, for health reasons can apply for a special disability benefit (Erwerbsminderungsrente). That usually leaves them with quite a lot less money than before. It is a good idea to prepare for this change and get advice on what support is available.

Sometimes you can switch to a job that’s more compatible with the illness. It is important to have flexible working hours and be able to work from home and take breaks when you need them. To get a better work/health balance, some people go self-employed – even though that involves challenges of its own too. If you’re thinking of changing your job, it might be useful to ask an employment agency or a coach for advice.

What kinds of medical aids are there?

People who have trouble walking or getting up might need aids like an (electric) wheelchair or walking frame. Drinking aids can make eating and drinking easier. Making changes in your home can help you remain as independent as possible. For example, it may be a good idea to change things in the bathroom and make all of the rooms wheelchair-accessible. Depending on your situation, it might make sense to get a hospital bed for your home. In Germany, certain medical aids (Hilfsmittel) are paid for by statutory health insurers if a doctor prescribes them.

It is also helpful to arrange your home to make daily activities as easy as possible. For instance, you could make sure that things you use a lot are always within reach.

If you can't leave your home, electronic communication devices are particularly important so you can stay in touch with family and friends. The internet and social media are good places to share experiences with other people affected by ME/CFS.

Some doctors offer telephone or video appointments. It is also possible to have a doctor visit you at home or to arrange special transport.

What about rehabilitation?

The purpose of rehabilitation is to help you recover from a serious illness and ensure you can return to work. In Germany, you have to apply to your health insurer or pension fund to attend a rehabilitation program.

There aren’t many rehabilitation programs specifically for people with ME/CFS, though. A lot of people worry that rehabilitation won’t actually help and might even be harmful. Some say their symptoms got worse afterwards. So it’s really important to talk to your doctor or health insurer about suitable rehabilitation options. More scientific research is needed to find out what ME/CFS rehabilitation programs should include.

What other support is available through statutory health insurers?

In addition to the aids mentioned above, the following support is available, depending on the situation:

You can also get your level of disability assessed and apply for a special ID card (Schwerbehindertenausweis) if you are classified as severely disabled. Holders of this card have special rights, like arrangements to compensate for disability-related difficulties, discounts, additional work leave, and better job protection.

What support is available for children and teenagers?

Children and teenagers with ME/CFS should be given the opportunity to go to school if possible. If they’re off school for a long time, home tuition or online tuition needs to be organized. Social contacts and age-appropriate activities are important too.

Special allowances can be made in school, university or vocational training settings. Disability-related difficulties are taken into account here, including the effects on examinations and grades. These allowances have to be applied for – for example, by the parents of school children. They have to provide a medical report.

It is essential that teachers are properly informed about the illness. Otherwise, they can’t adapt academic requirements to the child’s needs and capabilities. One of the adjustments they can make is in PE lessons, to prevent the symptoms from getting worse due to too much physical activity. Sometimes it makes sense to give the child an exemption for PE, make their timetable flexible, and give them access to a quiet room.

How can you get in touch with other people who have ME/CFS?

The support groups and patients’ associations in Germany include:

These groups provide information about the illness as well as opportunities to talk to other people affected by it. Various people and initiatives are also active in social networks.

In Germany, there are also a wide range of different services that provide individual advice and support if you are ill. These services are organized differently from region to region, and they are not always easy to find. You can use this list to help you find and make use of local services.

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Brigden A, Barnett J, Parslow RM et al. Using the internet to cope with chronic fatigue syndrome/myalgic encephalomyelitis in adolescence: a qualitative study. BMJ Paediatr Open 2018; 2(1): e000299.

Brigden A, Shaw A, Crawley E. "It's a medical condition ... you need to support as much as possible": a qualitative analysis of teachers' experiences of chronic fatigue syndrome / myalgic encephalomyelitis (CFS/ME). BMC Pediatr 2021; 21(1): 6.

Haig-Ferguson A, Loades M, Whittle C et al. "It's not one size fits all"; the use of videoconferencing for delivering therapy in a Specialist Paediatric Chronic Fatigue Service. Internet Interv 2019; 15: 43-51.

Institute for Quality and Efficiency in Health Care (IQWiG, Germany). Current scientific knowledge on myalgic encephalomyelitis / chronic fatigue syndrome (ME/CFS). Final report; Commission N21-01. 2023.

Kesler B. Quality of life among entrepreneurs with chronic fatigue syndrome. (Walden Dissertations and Doctoral Studies Collection). Dissertation Abstracts International: Section B: The Sciences and Engineering 2018; 79(10-B(E)).

Nacul L, Authier FJ, Scheibenbogen C et al. European Network on Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (EUROMENE): Expert Consensus on the Diagnosis, Service Provision, and Care of People with ME/CFS in Europe. Medicina (Kaunas) 2021; 57(5): 510.

National Institute for Health Care and Excellence (NICE). Myalgic encephalomyelitis (or encephalopathy)/chronic fatigue syndrome: diagnosis and management. (NICE guidelines; No. NG206). 2021.

Strassheim V, Newton JL, Collins T. Experiences of Living with Severe Chronic Fatigue Syndrome/Myalgic Encephalomyelitis. Healthcare (Basel) 2021; 9(2): 168.

IQWiG health information is written with the aim of helping people understand the advantages and disadvantages of the main treatment options and health care services.

Because IQWiG is a German institute, some of the information provided here is specific to the German health care system. The suitability of any of the described options in an individual case can be determined by talking to a doctor. informedhealth.org can provide support for talks with doctors and other medical professionals, but cannot replace them. We do not offer individual consultations.

Our information is based on the results of good-quality studies. It is written by a team of health care professionals, scientists and editors, and reviewed by external experts. You can find a detailed description of how our health information is produced and updated in our methods.

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Please note that we do not provide individual advice on matters of health. You can read about where to find help and support in Germany in our information “How can I find self-help groups and information centers?

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Created on May 17, 2023

Next planned update: 2026

Publisher:

Institute for Quality and Efficiency in Health Care (IQWiG, Germany)

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